FAULTY RETURNS

If you were to find any irregularities on our product, please email us at info@presetstreet.com . If it is classified as a faulty product by our staff, you will be given an option to either an exchange or full refund. For both overseas and local orders, shipping fees will be taken care by PRESET.

*Returned items must be in original condition: unwashed, unworn and unscented. Items which do not fulfil these criteria will be duly rejected. Items must be returned with original packaging and tags.

WRONG SIZE

Exchanges may be done within 7 days of purchase only for other sizes of the same item, subject to the availability. Please email us at info@presetstreet.com to process your exchange. There will be no refund provided for wrong size. 

*Returned items must be in original condition: unwashed, unworn and unscented. Items which do not fulfil these criteria will be duly rejected. Items must be returned with original packaging and tags.